Where is The Eton Hotel Shanghai located?
Located at No. 535 Pudong Avenue, Pudong New Area, Shanghai, 200120, China—just steps from Lujiazui Metro Station and the Huangpu River waterfront.

How far is The Eton Hotel from Pudong International Airport (PVG)?
Approximately 15–20 minutes by car (18 km), with complimentary airport shuttle service available upon reservation.

Does The Eton Hotel offer airport pickup/drop-off?
Yes—complimentary private airport transfers are available for guests staying in Executive Rooms and Suites. Standard transfers can be arranged for a fee.

What are the check-in and check-out times?
Check-in: 3:00 PM | Check-out: 12:00 PM. Early check-in/late check-out are subject to availability and may incur a fee.

Is there free Wi-Fi at The Eton Hotel Shanghai?
Yes—high-speed, complimentary Wi-Fi is available throughout all guest rooms and public areas.

Does the hotel have a swimming pool?
Yes—an elegant indoor heated pool with panoramic river views, open daily from 6:00 AM to 10:00 PM.

Is there a spa or wellness center?
Yes—the Eton Spa offers signature massages, facials, and holistic treatments using premium organic products. Bookings recommended in advance.

Are pets allowed at the hotel?
Unfortunately, The Eton Hotel Shanghai does not permit pets, except for certified service animals.

What dining options are available at the hotel?
The hotel features The Riverbank Restaurant, offering modern Shanghainese cuisine, international breakfast buffets, and afternoon tea with river views. Room service is available 24/7.

Is breakfast included in the room rate?
Breakfast is included for guests booked on “Breakfast Included” rates. Otherwise, it can be added for ¥188 per adult and ¥94 per child.

Are there business facilities available?
Yes—24/7 Business Center with printing, meeting rooms (up to 30 pax), video conferencing, and dedicated concierge support for corporate travelers.

Do the rooms have balconies or river views?
Many Deluxe and Executive Rooms feature floor-to-ceiling windows with stunning views of the Huangpu River and Lujiazui skyline. Request a river-view room when booking.

Is the hotel family-friendly?
Absolutely. The hotel offers cribs, child-friendly amenities, connecting rooms, and a special kids’ menu. No extra charge for children under 12 staying in parent’s room.

Is there parking available?
Yes—complimentary valet parking is provided for all guests. Self-parking is not available.

Can I host a wedding or private event here?
Yes—The Eton offers intimate event spaces ideal for weddings, anniversaries, and corporate dinners. Customized packages and catering available.

What languages do the staff speak?
Staff are fluent in Mandarin and English. Many also speak basic Japanese, Korean, French, and Russian to serve international guests.

Is the hotel accessible for guests with disabilities?
Yes—The Eton Hotel offers ADA-compliant rooms with wider doorways, grab bars, roll-in showers, and accessible public areas.

What is the nearest metro station?
Lujiazui Station (Line 2) is a 5-minute walk away, connecting directly to the Bund, Nanjing Road, and Shanghai Hongqiao Airport.

How far is The Eton Hotel from the Bund?
Approximately 2.5 km (5–8 minutes by car or taxi). A scenic riverside walk along the Pudong promenade takes about 25 minutes.

Why do guests keep returning to The Eton Hotel Shanghai?
Guests cite its intimate, non-chain atmosphere, personalized service, quiet luxury, and breathtaking river views—making it feel more like a private residence than a hotel. Over 70% of guests return or recommend it to others.